Shipping policy

Shipping Policy

Order Processing

At CardStax, we work hard to get your order packed and shipped as quickly as possible.

For in-stock items, orders typically ship within 2–5 business days after your order is placed.

Once your order ships, you will receive a confirmation email with tracking information.

Please note that processing times may increase during product launches, high-demand drops, holidays, or major hobby events.

Shipping Methods

We currently ship within the United States using:

  • USPS
  • UPS
  • FedEx

Shipping carrier selection may vary depending on product size, destination, and best available shipping rates.

At this time, international shipping may be limited but will expand as CardStax grows.

Preorders & Limited Runs

Some CardStax products may be offered as preorders, prototype runs, or limited production releases.

For preorder and not-yet-in-stock items:

The estimated shipping window begins once your item is ready to ship, not on the date your order was placed.

Production timelines listed on product pages are estimates and may shift based on manufacturing, freight, customs, or supply chain factors.

We will provide updates whenever possible.

By placing a preorder, you acknowledge and accept these production timelines.

Local Pickup

Local pickup is available for eligible orders through Core Cards & Collectibles.

To use local pickup:

Use discount code WENATCHEE during checkout to remove shipping costs.

Once your order is ready, we will email you with pickup confirmation and details.

Pickup location:

411 N Chelan Ave A
Wenatchee, WA 98801

Shipping Address Accuracy

Please double-check your shipping address before placing your order.

CardStax is not responsible for orders shipped to incorrect addresses provided at checkout.

If you notice an error, contact us immediately at info@cardstax.co.

Lost, Delayed, or Damaged Shipments

Once a package has been handed off to the shipping carrier, delivery times and handling are outside our control.

If your package is delayed, lost, or arrives damaged, please contact us and we will do our best to assist.

For damaged shipments, please contact us within 7 days of delivery and include photos of the packaging and product.

Questions?

For any shipping questions, preorder updates, or local pickup inquiries, contact us anytime:

info@cardstax.co